sV
sandra V

1 reviews | Active since Nov 2010

11 Oct 2016, 10:14

PRESCRIBED LETTER - AGENTS DON'T EVEN NO WHAT THIS IS!!!!!!!

<p>PRESCRIBED LETTER - AGENTS DON'T EVEN NO WHAT THIS IS!!!!!!!</p> <p>I HAVE CONTACTED THE CALL CENTRE 4 TIMES TODAY AND THEY EITHER DROP THE PHONE OR IGNORE MY REQUEST, I SIMPLY REQUIRE MY ACCOUNT TO BE PRESCRIBED</p> <p> </p> <p>DATE OPENED: 17 AUG 2005</p> <p>LAST PMNT: 02 AUG 2013</p> <p>COMMUNICATION LAST: 11 MARCH 2013</p> <p>AS PER EDGARS SYSTEM</p> <p> </p> <p>PLEASE THIS IS REALLY ANNOYING TO SPOKE TO AGENTS WHO ARE RUDE AND UNEDUCATED,</p>

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Replies (2)
Edcon
Edcon's reply11 Oct 2016, 16:38
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have established on the system records that the account is currently handled by the N.S.C agents, they are the correct team that may advise if the prescribed letter may be sent to you, their details are as follows. Please find the below reference number for your post

***/GO

Tel: ***

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.

sV
sandra V's update12 Oct 2016, 09:44
Reviewer Update

No assistance, number doesnt work I want this sorted today get me and email address urgently