Power bank complain again

I have posted before about how poor JET Edcon in Randfontein is so poor today again i went to them to complain about the power bank and i was told that they won't change it as i broke it the lady just took a look at it and just said these nothing we can do and they are all giving us attitude i repeat AGAIN JET EDCON IN RANDFONTEIN IS BAD no more shopping at the shop ***