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Corne C
1 reviews | Active since Oct 2011
11 Mar 2016, 09:38
POPI
I've requested for my data to NOT be shared with external parties. I'm however receiving calls ALL the time from companies who received my details from Edgards
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Replies (1)
Edcon's replyOfficial
11 Mar 2016, 11:41Hello cornecoertze,
We have received the feedback with regards to receiving calls from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received the feedback with regards to receiving calls from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Call Centre: ***.
Edcon's reply11 Mar 2016, 11:41
Official
Hello cornecoertze,
We have received the feedback with regards to receiving calls from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received the feedback with regards to receiving calls from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.
Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Call Centre: ***.