Poor service & false advertising. & marketing

<p>I taken a cellphone contract on Vodacom but inside the Edcon Edgar's Active store in Phoenix Plaza,I looked at the catolog at that time when taken it out,catalog say that broachers say that when you take this blackberry 9320 phone on contract you will earn with Edcon on the Edcon store card,which I have Edcon Jet store card,they advice me I will earn points also the agent,but then when I logged complain,they say that he store can't Handel it as theirs is head office handling it,agent from head office phone say that they contact me,this is wrong way thy treated me,I should earn 2900 points for each month till 24months. In Catolog say and brouchers ,which is total owed to me total thank you points is:69600 points,I should earn more than this for more than two years they should have given me this,or more because of the time taken to resolve issue,I will write to ombudsman retail and all other body as know on head office contact me,I asked for the highest person in the head office a derector or cel but no,agent that unprofessional trained ,2years gone and note resolve this issue </p>