1 reviews | Active since Jun 2015
poor service
<p>I went to jet at mamelodi crossing on the 26th April 2016 to cancel the airtime contract sim and also cancel the jet club,the lady who was assisting me said all is cancelled but am surprised cause the airtime was loaded again this month and the jet club magazine was delivered.jet store at mamelodi crossing has the poorest service.u will stand on queue for over 39 minutes whike the staff members are busy chatting.</p>
We have received your concerns and apologise for the inconvenience caused by the matter and the overall poor service that you received in store. We have escalated the matter to the RMCS team and feedback will be reverted directly to you regarding the cancellation of a Cell C airtimes subscription request
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter and the overall poor service that you received in store. We have escalated the matter to the RMCS team and feedback will be reverted directly to you regarding the cancellation of a Cell C airtimes subscription request
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,