Poor quality merchandise, even poorer resolution

I purchased a pair of sandals from Edgars, to my dismay within a space of few weeks the sandals has stretched to a point that my feet now go passed the front edge of the sole, and it has become loose this makes it difficult for me to walk.<br> <br> I am wheelchair bound for the most part, and spend most of my time in bed, due to the limited space in my home for the wheelchair, I have to use crutches to get me to the bathroom for example, I then use the sandals as it is more stable.<br> <br> I spoke to a staff member to try returning it for a refund, which was unsuccessfully as i don't have the purchase slip, i certainly didnt expect this to happen.<br> <br> This is the reply from Head Office as per email below, and a telecon to the same effect,<br> <br> In response to your enquiry with EDCON, I sincerely apologise for the ordeal regarding the quality of your purchase. Unfortunately the stores deal with such and Management can make a decision using their discretion as they have credit terms and conditions they need to abide by.<br> <br> As per our telecon here is the number for Edgars Chatsworth, ask to speak to a manager.<br> <br> Should you require further information, please do not hesitate to email ***.z