Poor customer services and **********

<p>on the 13/07/2017 I decided to close my Edgars account and pay the amount of money that I was owing which I asked the lady who was assisting me how much do I have to pay in order to close this account then MS Lebese Modisane the lady who helped told me that you have to pay R5973,74 which of course I paid and told her please phone the head office and and tell them that I'm closing this account, but then the whole of 2015 and 2016 pass then on 2017 this month I'm starting to receive messages telling me that I owe the amount of R7238 something for my then I'm vry shocked to hear that because it's been months since I closed that account,where is that money came from then they told me yesterday that I'm a bad payer and they even told me that they don't have any record of me paying that kind of money and they told me that they already took me to the lawyers even after I showed them my proof of payment they didn't care. So please help I don't know what to do</p>