Poor Customer Service

I am writing to you today to explain about a Bad Experience I had at Edgars in Midrand Boulders Mall from Simphiwe Mahlangu the Store Manager .<br> A complaint was logged reference number is ***-GO. It is appalling to witness an employee of Edgars such a respected company to behave in such<br> manner. I was never responded since the compliant was logged in December 11 2015<br> Spoke to Ntombifuthi Simelani 29/12/2015 12:57 \she Advised that Joyce called me 23/12/2015 at 17:47 she closed the query"";waited nothing happened. <br> Call on the 25-01-2016 Spoke to Dimakatso at 15:08 \""She advised that the query state that I was planning to rob the store according to the Store Manager of Edgars\"" <br> she put the call on holder for 33 minutes "