1 reviews | Active since Jan 2018
Poor customer service
I'm not happy with the service that I received from their customer services center head office I have paid up my account in August 2017 whereby I was given a settlement amount from their lawyers but still I haven't received the letter yes I was unable to pay my account but till now when I call them they refer me from one agent to another.... I would like to know what's exactly going on.... I'm disappointed from the service that I received from edcon and mbd
Thank you for making contact with us .Please accept our sincere apologies for the lapse in service regarding the requested paid up letter .Kindly note that we have escalated your query to the accounts department for urgent assistance and feedback will be provided to you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for making contact with us .Please accept our sincere apologies for the lapse in service regarding the requested paid up letter .Kindly note that we have escalated your query to the accounts department for urgent assistance and feedback will be provided to you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,