1 reviews | Active since Nov 2013
Poor and unfriendly service
<p>I was at Jet Wonderpark today, (Sunday, 17 July 2016).</p> <p> </p> <p>After standing in the queue for almost 30 minutes due to only 2 cashiers available, I finally got to a till point. After greeting Milificent at the pay point, she did not greet back and did not even speak one word to me. This is highly unacceptable as when I left and said good bye, she gave me a viscious look as to say: "go to hell." </p> <p> </p> <p>She is supposed to be friendly and greet a customer. I also worked in retail, and yes, I agree it is not the best of jobs to be in, but al though your job sucks, you still have to have a positive and friendly attitude towards customers. I am so disgusted by the way I was treated at Jet Wonderpark that I would not recommend the shop to any of my friends or family. </p>
Sorry, typo, it's Millicent
Sorry, typo, it's Millicent
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Wonder park management to address as our valued customer is not happy that the store staff members were not friendly when assisting our valued customer at the tills , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Wonder park management to address as our valued customer is not happy that the store staff members were not friendly when assisting our valued customer at the tills , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Wonder park management to address as our valued customer is not happy that the store staff members were not friendly when assisting our valued customer at the tills , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 099/GO . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Wonder park management to address as our valued customer is not happy that the store staff members were not friendly when assisting our valued customer at the tills , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 099/GO . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Wonder park management to address as our valued customer is not happy that the store staff members were not friendly when assisting our valued customer at the tills , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the Jet Wonder park management to address as our valued customer is not happy that the store staff members were not friendly when assisting our valued customer at the tills , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,