Pls investigate
I cant remember when last I bought airtime from Edcon, plus at the time that I bought it I queried the fact that I did not receive a voucher. They then told me it was sent straight to my phone after many phone calls to them. Well out of the blue I received this 2 days ago from Edcon Ooops we're sorry! Dear MRS G PATRICK please click here http://arch.ly/2UGemewIMm for information regarding correction charges on your Edgars Thank U Account in May for airtime & data purchases you made previously. Std rates apply. Edcon Limited (NCRCP82) Why do they take chances with their clients. Plus I cancelled your Clubcard magazine that I still get charged for.
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Edcon's replyOfficial
17 May 2020, 10:56Good day Glamorine,
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for your complaint is ***/GO.
Warm Regards,The Edcon Team
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for your complaint is ***/GO.
Warm Regards,The Edcon Team
Best regards,
Edcon's reply17 May 2020, 10:56
Official
Good day Glamorine,
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for your complaint is ***/GO.
Warm Regards,The Edcon Team
Thank you for taking time to write to us
We apologise profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for your complaint is ***/GO.
Warm Regards,The Edcon Team
Best regards,