PLEASE UPDATE MY ITC RECORDS

A couple of years ago, I opened an account with an Edgars branch during my time as a Varsity student. For a while things were going fine in my handling of the Account, but I started missing payments and it somehow got very worse, till the Account was handed over to CDR (a Debt collection agency). This happened till late 2013, when out of interest I decided to request a Free Credit Report from one of the Credit Bureaus. I became aware I had become a very high risk customer and it reflected on my credit score. <br> <br> I contacted Edgars, and we worked out a payment plan. I kept my end of the deal on a consistent basis, till the balance was paid off in February 2015 when I made a substantial once off payment of R2, 547.79 as a way of showing my commitment in squaring the balance. Subsequently, I requested them to close the account and made contact with the Credit Bureaus for an update and my details were changed to \Paid Up"and the Acc indicated as Closed.<br> <br> However I have been attempting to apply for a Cellphone Contract over the past 6 months"