CB
Chris B
1 reviews | Active since Oct 2013
28 Jul 2016, 13:58
Please stop spamming me
<p>On a previous occasion I have asked you to stop spamming me, and you ignored, then with the help of Hellopeter you eventually quit. And now started again. Your unsubscribe button doesn't work, Phoning put me in line for more than 30 minutes before the call cuts off, no agent to answer the call, after I apparently was transfered to a Manager.</p> <p>PLEASE, PLEASE, PLEASE remove me from ALL your contact lists. I am not interested in anything you have to offer at any time, forever. Please leave me alone! I beg you once again!!!!!! Remove me and stop sending ANY form of information!</p>
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Replies (2)
Edcon's replyOfficial
29 Jul 2016, 08:40Kindly note that as per our telephonic conversation. We have received the feedback with regards to receiving marketing communication from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO. Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested. You will also be unable to receive S.M.S 's regarding the promotions that we run for our valued customers as we send such communication via S.M.S.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply29 Jul 2016, 08:40
Official
Kindly note that as per our telephonic conversation. We have received the feedback with regards to receiving marketing communication from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO. Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested. You will also be unable to receive S.M.S 's regarding the promotions that we run for our valued customers as we send such communication via S.M.S.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
29 Jul 2016, 08:40Kindly note that as per our telephonic conversation. We have received the feedback with regards to receiving marketing communication from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ********** 075/GO. Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested. You will also be unable to receive S.M.S 's regarding the promotions that we run for our valued customers as we send such communication via S.M.S.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Best regards,
Edcon's reply29 Jul 2016, 08:40
Official
Kindly note that as per our telephonic conversation. We have received the feedback with regards to receiving marketing communication from the Edcon group and apologise for the frustrations incurred. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ********** 075/GO. Please be advised that you may still receive communications for about 30 days as data may have been extracted for marketing campaigns prior to your records being updated. However you have been opted out of receiving any communication from Edcon group as requested. You will also be unable to receive S.M.S 's regarding the promotions that we run for our valued customers as we send such communication via S.M.S.
Hope this email finds you well.
Kind regards,
Customer Experience Team
Best regards,