1 reviews | Active since May 2011
Please just close my account, I had enough!!
Please note that this is still not sorted out, I now just want to close my account please as this is becoming and endless nightmare trying to sort out. The account just keep going up and also this is NOT 6 month interest free account as told when signing up. I have an account with TFG and never have I had problems like this.<br> <br> <br> <br> Hello lallies13,<br> <br> It is with great displeasure to hear of the overall experience. Kindly note the Club VIP membership has been cancelled and the amount debited has been reversed. We apologise for the overall experience. Please note you will see the credit on the next month's statement.<br> <br> The reference number for your query is: ***/GO<br> <br> If you ever need to speak to us, please do not hesitate to contact us on the below number.<br> <br> Kind regards<br> Edcon customer experience <br> ***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that your query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows; ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that your query has been forwarded to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows; ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***