Please contact the ***** Department on ***

I went to CNA on the 23/03/2016 to pay my account. My account was in arrears for a few months and I already paid the account up to date. The lady at CNA named Nicole assist me during the process. I asked her the amount still outstanding and she showed me the screen. So I see on the screen that I must phone the ***** Department. How can they put on a warning/block code like that on the system. That is sensitive information. I want them to proof to me that I commit *****. I went out and went to the Edgars store and was assisted by Nosiphiwo and the Store Admin Manager (Clinton) who help me in that regard. They phone the Customer Care on *** and spoke to Thando Tshabala who couldn't give me an answer as to why that warning Code is loaded on my account. I was very furious and angry. The agent couldn't even explain to me. This is ridiculious. I want an answer as my account is up to date. I also want to close the account and don't want to make use of their facilities. How must I feel, like an ******** who do *****. I cant believe this, They must put on accurate and more suitable warning codes. What if somebody behind me have seen the screen? I want feedback please. Very Poor, Poor