rR
richardo R
1 reviews | Active since May 2013
29 Jan 2016, 23:04
Phone that doesnt phone
Good day<br> <br> We bought a hurricane chirp for a child so we can reach her we asked is it a phone they said yes. We baught it on the 4th for her birthday and now it doesnt make or receive calls now nobody whats to help me??? Really is this how it works now? I mean its a birthday gift and the poor child cant even phone on it or we phone her what we acctually baught it for? I think im gonna close my account aswell because whats the use in having it when you dont get service.
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Edcon's replyOfficial
02 Feb 2016, 15:05Hello rroccon,
Thank you for bringing your concern to our attention and we do apologise for the unpleasant service received from our store as this is not the service we promote to our customer . We have escalated your concern to the store management for further investigations and feedback will be provided shortly .
Your reference number is ***/GO .
Kind Regards
Edcon Customer Experience
***
Thank you for bringing your concern to our attention and we do apologise for the unpleasant service received from our store as this is not the service we promote to our customer . We have escalated your concern to the store management for further investigations and feedback will be provided shortly .
Your reference number is ***/GO .
Kind Regards
Edcon Customer Experience
***
Best regards,
Edcon's reply02 Feb 2016, 15:05
Official
Hello rroccon,
Thank you for bringing your concern to our attention and we do apologise for the unpleasant service received from our store as this is not the service we promote to our customer . We have escalated your concern to the store management for further investigations and feedback will be provided shortly .
Your reference number is ***/GO .
Kind Regards
Edcon Customer Experience
***
Thank you for bringing your concern to our attention and we do apologise for the unpleasant service received from our store as this is not the service we promote to our customer . We have escalated your concern to the store management for further investigations and feedback will be provided shortly .
Your reference number is ***/GO .
Kind Regards
Edcon Customer Experience
***
Best regards,