Personal information

I called the call centre because I have not received my bills since last year. And my I am paying my account but my information is not updating. <br> I asked the gentleman to please make sure that I receive my bill via email. <br> So he asks me for me to a security check. Once we are done. I give him my email and ask again can my statements be sent to the requested email address, but to reactivate the email address for my statements to be sent to me I need to give him my work information. <br> I tell the guy. I am not wasting my airtime is to update my information that is still the same, can he call me back. He starts screaming at me and telling me I am not calling you back. If you don't have airtime go to the nearest Edgars branch and call from there. <br> By the way this is the second time for me to be calling them and asking them for my statements that I had not been receiving. after receiving the email that once, thereafter I did not receive my statements. This gentleman tells me that they have been sending my statements. I guess I just took a few minutes out of my bored day to call Edgar's to get this experience because I have been receiving my bills and have nothing better to do.