LM
Lufuno M
1 reviews | Active since Aug 2020
17 Aug 2020, 12:25
payment problem Via EFT
Hi i have problem with Edcon i payed my account via EFT and they said they cannot see my payment i must send them the proof. i emailed them the proof of payment. And Sizophila Phakathi rep**** saying they will resolve my problem within 48 hour. Now is six weeks i am still waiting for their respond.
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
19 Aug 2020, 09:57Good day , Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm RegardsThe Edcon Team
Best regards,
Edcon's reply19 Aug 2020, 09:57
Official
Good day , Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm RegardsThe Edcon Team
Best regards,