Payment made and not reflecting
I am a new customer and make prompt payments since opening up my Edgars account. I made a payment via eft with information handed to me at the store where I activated my account but it does not reflect how are statements compiled when all payments should be captured. I dont get this now I am being charged unnecessary interest charges. EDGARS STAFF SHOULD GET THEIR ACT TOGETHER. FROM DAY 1 only issues with your customer service and now this highly *********** ....
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Edcon's replyOfficial
20 Nov 2018, 10:08Thank you for making contact with us regarding your instalments. Kindly note that we have tried contacting you to no avail.
Please note that we are sending your statements on MMS which indicates the payment due date and your payment is due by the 6th of each month. Apologies for the frustrations caused to you.
Should you require further assistance do not hesitate to contact us on ***
***/GO
Kind regards
The Edgars Customer Experience Team
Please note that we are sending your statements on MMS which indicates the payment due date and your payment is due by the 6th of each month. Apologies for the frustrations caused to you.
Should you require further assistance do not hesitate to contact us on ***
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Edcon's reply20 Nov 2018, 10:08
Official
Thank you for making contact with us regarding your instalments. Kindly note that we have tried contacting you to no avail.
Please note that we are sending your statements on MMS which indicates the payment due date and your payment is due by the 6th of each month. Apologies for the frustrations caused to you.
Should you require further assistance do not hesitate to contact us on ***
***/GO
Kind regards
The Edgars Customer Experience Team
Please note that we are sending your statements on MMS which indicates the payment due date and your payment is due by the 6th of each month. Apologies for the frustrations caused to you.
Should you require further assistance do not hesitate to contact us on ***
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,