1 reviews | Active since Jul 2017
Paying to be Disappointed
<p>Edcon Red Square Online is such a let down. Why is it still operational when the store has no stock to sell?</p> <p>I've ordered from the Red Square online store twice, and both times it was cancelled due to no stock. It's no wonder the group is losing customer loyalty, and profits. Tomorrow I shall cancel my Edgars Club.</p> <p> </p> <p>Then I was requested by email to provide the contents of my credit card for the refund process, why?! Edcon should have the details the second I hit the 'pay now' option and money was deducted.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund status, they will action and revert back to you with feedback kindly provide wuith the order number on***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund status, they will action and revert back to you with feedback kindly provide wuith the order number on***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards
Customer Experience Team
Call Centre ***
