PAYING *******

HI I HAVE BEEN PAYING MY ACCOUNT EVERY MONTH R1700 BUT STILL GET CHARGED A LATE CHARGE ASSESSMENT , I PAID EXTRA ON THE 24TH OF JUNE BUT THEY HAVE NO RECORD OF THIS PAYMENT AND YET I SENT PROOF OF PAYMENT . I HAVE BEEN CALLING THE CALL CENTRE ***NUMBER BUT NO CONNECTION TO A PERSON , RATHER ALOT OF VOICE PROMPTS, FINALLY GET THROUGH TO A LANDLINE *** BUT THEY GAVE ME OTHER NUMBERS FOR A LIRA AND ZANDILE lira *** zandile *** WHEN THEY NEED OUR MONIES THEY ARE EASILY FOUND , WHEN WE NEED THEM NO ONE TO ANSWER . I WILL NOT PAY ANOTHER CENT INTO THIS ACCOUNT UNTIL I GET ANSWERS THE STAFF ARE RUDE AND *********** I WILL NEVER SHOP THERE AGAIN , BUNCH OF *******