TR
Tshepo R

1 reviews | Active since Feb 2017

05 Feb 2017, 16:52

PAY BACK MY MONEY

<p>I opened an account 2014 and specifically said i dnt want a funeral plan and a family provider because I took those at Woolworths now m told I have them and being paying R33 and R51 since then and I'm told i don't qualify for refund because it's over 3 months..edgars must jst pay back my money or show me where I signed for that **** or I'll go the legal route le tlwaela batho sebono..I was telepathically assisted by Simangele Thwala who is the team leader and had the gutts to tell me that I should have read my statements which I received via mms tht only shows my balance and instalment.I NEED ANSWERS!!</p>

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Replies (1)
Edcon
Edcon's reply06 Feb 2017, 09:20
Official

Kindly be advised that the matter regarding the Financial services refund request has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding follow up the matter, however the services have been cancelled on the account. Please find the below reference number for your email ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.