Pathetic Worse Service Ever

<p>During this week i took the time to call your Edcon Customer Services to find out how could i get my refund and also how to close the account. The gentlemen i spoke to in the call centre advised me to go to the store together with my card and id. I proceeded today to go to the store with my id and card as requested to get the refund and refund. The sales assistant at the store by the name of Mabane Lindelwa told me i need to have bank statements. I explained to her this was not explained to me by the call centre agent and that i am not going to waste my time to go to a bank. She then called her manager by the name of Madaleni Nomzamo who explained to me bank statements is needed. I have a credit balance on my account. I went to Foschini to get a refund no problem they have refunded me.Now i want to get a refund from Edon they giving me long stories. The service is real pathetic. The moment one owes money they quick to call but when they owe you money there is always long stories. I am thinking of taking this matter to the media as well as too the Credit Ombudsman and Attorney should this not be sorted out. I will never ever do buisness with you again neither will i refer someone to your hsop with this pathetic service </p> <p> </p>