Pathetic Service form Edcon

Item: Edcon
Rating: 1
Author: Thabang M

I have settled my Edgars account 35 days ago, no paid up letter forthcoming till to date, when every time i call them, they hang up on me.

My ITC remains not updated till to date as well, their service is really pathetic, their consultants seems clueless.

Helpful (0)

Replies (2)

Edcon's replyOfficial

12 Jul 2019, 15:30

Hi Thabang

Thank you for making contact with us regarding the paid-up letter.
Please accept our sincere apologies for the delayed letter .

Kindly note that the letter was sent to the address that was spelled incorrectly.
We will be sending you a paid-up letter to ***
Reference: | ***/GO

Kind regards

Edgars Customer Experience Team
***

Edcon's reply12 Jul 2019, 15:30

Official

Thabang M's updateReviewer Update

12 Jul 2019, 15:47

Thanks for the feedback, my correct email address is: ***.

How soon can i get my paid up letter AND how soon can my ITC get updated???

Thabang M's update12 Jul 2019, 15:47

Reviewer Update

Thanks for the feedback, my correct email address is: ***.

How soon can i get my paid up letter AND how soon can my ITC get updated???