1 reviews | Active since Dec 2012
Pathetic service at Wonderpark Edgars
<p>Customer services at the shop is ridiculously lousy at edgars, u have to wait 25 minutes to find out size is available at other outlets. U should update your systems to be electronically check shoes at other edgars outlets within gauteng and not have to be phoning to enquire. In this dawn age of technology where systems have to be in standard with changes. Get your act together Edcon and invest in your customers and upgrade your systems. If not exit the clothing industries as you falling far behind your competitors!!!</p>
We have escalated the complaint to the Edgars Wonderpark management to address as our valued customer is not happy with the overall service in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. Kindly forward us your contact numbers so that the store management may be able to get hold of you telephonically. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Wonderpark management to address as our valued customer is not happy with the overall service in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. Kindly forward us your contact numbers so that the store management may be able to get hold of you telephonically. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.