1 reviews | Active since May 2016
PATHETIC SERVICE !!!
I HAVE BEEN WITH FINRITE FOR A NUMBER OF YEARS. NEVER THE LESS LAST YEAR MY PHONE WAS ****** I PAID THE EXCESS AND FINRITE PAID OUT FOR WHAT MY PHONE WAS WORTH AT THE TIME HOWEVER FINRITE CONTINUED CHARGING FOR THE LOST PHONE AS WELL AS THE NEW ONE I TOOK IT UP WITH Kelebohile on 17-08-2017 AS WELL AS WITH Nomkucule Mehmo on 3-10-2017 AT THE CALL CENTRE WHEN I NOTICED I AM PAYING FOR 2 CELLPHONE INSURANCES AND UP UNTIL NOW MY MATTER HASN'T BEEN RESOLVED I AM BEYOND UPSET AND INTEND GOING WITH ANOTHER INSURANCE COMPANY IF IT DOES NOT GET SORTED ASAP A WHOLE "R1080 WAS CHARGED TO MY ACCOUNT FOR A CELLPHONE THAT WAS GONE!!!"
Carol Hendricks ********** 879
We have escalated the complaint to the Edgars Maynard mall branch management to address with regards to the cell insurance query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Maynard mall branch management to address with regards to the cell insurance query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Maynard mall branch management to address with regards to the cell insurance query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Maynard mall branch management to address with regards to the cell insurance query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,