1 reviews | Active since Mar 2016
PATHETIC SERVICE
I was sold an Edgars Club membership told that only once I activate the card will I be charged. Lo and behold I was charged and had to call in to cancel. I canceled this on the 30 May having already been charged for May and April. I was assured that someone will contact me to refund me. I was then charged again in June. I called into the call center today twice and both times the call was dropped in my ear. Edcon is very quick to charge you for services that were never app**** for but it is a mission to get your money back.
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the club membership cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the club membership cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the club membership cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the club membership cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,