Pathetic service
<p>I accidentally transfer R2300 into my Edgar account which is settled. It was transferred on the 25th of May 2017, I have them all the relevant details on the 28th and they advised me by end of the week my money will be put back into my account. Today is the 14 of June and still haven't received my money. I keep on speaking to them and no one knows what's going on. That money is for my water and lights and because of there incompetence they going cut my water and lights. I honestly don't know can help. Because of this I'm going to close my account and not do business with a company that *****s people's money. I am getting my lawyer involved.</p>
Kindly be advised that the matter may be sent directly to the accounts team for actioning as they will need you to provide them with the payment proof in order for them to be able to assist further with the refund requested. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly be advised that the matter may be sent directly to the accounts team for actioning as they will need you to provide them with the payment proof in order for them to be able to assist further with the refund requested. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.