Pathetic customer service

<p>On the 5th of August I decided to open an account with Edgars active Tsakane mall. Worst decision ever. As I walk into the store I found one gentle man on the till and an admin manager busy with some paper work on the side. I waited in the q until it was my turn. I told the gentlemen at the till I was there to open an account. He asked me to sit on the side and wait. I waited patiently until I realized that no one was attending to me instead people were walking in and out of the store paying and no one was minding me. So this gentlemen with a long query makes me to start to be uncomfortable with waiting because I got there first and his query is taking longer and remember I was just told to sit on the side. After asking the gentlemen if anyone will assist me he then tells ME that I have to wait for everyone that is paying to pay then he will attend to me. I was furious as this was not even explained to me why I got there FIRST and wait for EVERYONE else. After trying to listen to an explanation which I feel was absolutely none of my business. The gentle man called his so called manager screaming across the room. "There is a customer who wants to open an account!" The response is the one that made me lose my mind more than anything else. "AKAME!!" meaning let her wait he screams right back at the gentleman. I obviously lost it because I have never seen such appalling service. I had to become a lunatic scream at the so called "Manager" who also knew absolutely nothing about customer support or service. I was FINALLY assisted because I was making noise. Our last conversation was that he will call me to update me on my application. I did not hear from him in the expected turnaround time. I went back to the store as I was still at the mall and was advised the application is pending No reason was given to me. I lived with that and left. The "Manager" called following day and advised the application is still pending and that was the last I heard from him. I went back to the store and was told my application was pending because there was a Salary information that was not showing on my bank statement of which was provided?????? I then emailed them the necessary bank statement and asked some to call me No one did I had to keep following up on the application. I NO LONGER WANT THE ACCOUNT. I just wanted to express how I now feel about EDCON stores will definitely never use any of them. I will just keep buying cash from stores that really know how to treat people. </p>