SS
Sithembele S
1 reviews | Active since Jul 2012
09 May 2019, 13:41
Paid Up Letter
Good Day,
I settled my account with Edgars through some debt collectors on the 15 January 2019. I have been trying to get my Paid Up Letter to update credit bureaus, I called twice and was told that it will be emailed to me within 48hrs and none of that has happened.
Please assist.
Regards, S Siko
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Replies (1)
Edcon's replyOfficial
09 May 2019, 16:33Dear Sithembele
Thank you for making contact with us once again .
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query for a paid up letter to our regional credit office to follow up as they have already requested for the letter on the 3/5/19 and feedback will be provided to you.
Your ***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you for making contact with us once again .
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query for a paid up letter to our regional credit office to follow up as they have already requested for the letter on the 3/5/19 and feedback will be provided to you.
Your ***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,
Edcon's reply09 May 2019, 16:33
Official
Dear Sithembele
Thank you for making contact with us once again .
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query for a paid up letter to our regional credit office to follow up as they have already requested for the letter on the 3/5/19 and feedback will be provided to you.
Your ***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you for making contact with us once again .
We apologise for the frustrations caused to you.
Kindly note that we will escalate your query for a paid up letter to our regional credit office to follow up as they have already requested for the letter on the 3/5/19 and feedback will be provided to you.
Your ***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,