1 reviews | Active since Sept 2018
paid up letter
Paid up letter
Good day
I have been trying to get a paid up letter for 2 months now with no luck, every time i call the call centre , a lady named Boisang and Luthando answered my calls was extremely rude and cut the calls> My time as well as my airtime is been wasted on this disgusting company.
I am on debt review, my debt Councillor has been asking Edcon for a paid up letter for almost 2 months now , no satisfaction.All my accounts have been paid up. Every time i call the call center and ask to speak to a manger or a someone in charge , they either cut the call or just ignore to help.
This is Disgusting behavior, i just want my Paid up letter, i am sick of hearing stories every time i contact EDCON
I want my paid up letter today by close of business day (27/09/2018)
Please someone from management contact me only.
my contact number is ********** 337 or email me paid up letter at **********
Mr R Chetty
Thank you for making contact with us regarding the paid up letter . Kindly note that there is a balance on the account . However we will escalate your query to our regional credit office for assistance and final feedback will be provided to you .
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us regarding the paid up letter . Kindly note that there is a balance on the account . However we will escalate your query to our regional credit office for assistance and final feedback will be provided to you .
***/GO
Kind regards
The Edgar's Customer Experience Team
