LZ
Leandra Z

1 reviews | Active since Aug 2018

25 Sept 2018, 09:19

paid up letter

im really not happy with this company, when my account was outstanding they kept on giving me problems about my account thats not paid, but now that i have paid my account in full and up to date im struggling to get my paid up letter and for them to take me off of blacklist, i have phoned them, emailed them everytime its a diffrent number or email address and no one ever gets back to you, i want my paid up letter.

0
Replies (1)
Edcon
Edcon's reply26 Sept 2018, 09:06
Official

Thank you for making contact with us regarding the paid up account. We have tried searching for the account number using your ID to no avail. We have tried calling you as well . Kindly note that we will escalate your query to our regional credit office for further assistance with the paid up letter .

***/GO

Kind regards

The Edgar's Customer Experience Team