1 reviews | Active since Jun 2012
OVER CHARGED FOR NON USGAES ON EDCON STATEMENT SINCE NOVEMBER 2016
<p>Good Day</p> <p>complaint against Edcon since March 2017 , had a query on my statement against service fee R22.80 and mobile content fee of R39.98 , i queried this in March and to date no response or reversal/refund of my funds charged against my statements ,references when called EDRF - 170 ********** 240, EDRF - 170 ********** 269 , THIS IS NOT ACCEPTABLE, they are making money of us and when instalments are not paid they are ready to call and make further judgements for payment , i would like to have an answer immediately for my funds and cancellation against the above matter , i will not make further payment until i have some feedback from mr Edcon</p> <p>this account is not worth it anymore</p> <p>i await feedback</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the Service fee and Mobile content complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the Service fee and Mobile content complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
