1 reviews | Active since Jul 2017
OVER A YEAR AND NOTHING HAS BEEN DONE!!!!!!!!!!!!!!!!!!
<p>In may last year (2016) ,I picked up that I am being billed by edgards for some kind of Vodacom Subscription fee of R75 odd !</p> <p>* That same month I sent a email to ********** requesting them to remove this from my account, needless to say it was never done.</p> <p>* I cant re-call EVER REQUESTING THIS !!</p> <p>*Doubt I ever even received some kind of Airtime!!!</p> <p>*Then decided that phoning would maybe encourge them to do something about it ! After speaking to numeours people within Edcon -STILL NOTHING WAS DONE!</p> <p>*AFTER COUNTLESS EMAILS AND PHONE CALLS THROUGH OUT THE YEAR TO DATE - NOTHING HAS BEEN DONE</p> <p>* This must the worst service I HAVE EVER RECEIVED !</p> <p>* I expect a refund to be done on my account from the day I requested this to now!</p> <p>This is ***** !!!!!!!!!!!!!!!!!</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have to escalate the matter to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly, we therefore request the Edcon account number to be able to offer proper assistance.
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have to escalate the matter to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly, we therefore request the Edcon account number to be able to offer proper assistance.
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have to escalate the matter to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly, we therefore request the Edcon account number to be able to offer proper assistance.
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have to escalate the matter to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly, we therefore request the Edcon account number to be able to offer proper assistance.
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
