tS
thebe S

1 reviews | Active since Sept 2015

02 Mar 2018, 10:26

outstanding cancelled airtime contract

I requested a cancellation on a airtime contract which i had taken with Edcon, I was assured that the contract has been cancelled and to my surprise i'm still receiving the airtime. can this be totally canceled please?

Kind Regards Thebe

0
Replies (1)
Edcon
Edcon's reply03 Mar 2018, 09:32
Official

Thank you for making contact with us. We have checked on your account profile that the subscription was indeed cancelled in 2016 and the account is closed . However we will escalate your query to RMCS to contact you directly to advise further . ***/GO

Kind regards

The Edgar's Customer Experience Team