Online shopping outstanding refund

<p>Placed an order online at Boardmans in September 2016 (order ********** 17) and two of the items that I have paid for were out of stock.Thus I was informed that my money for the two items will be paid back into my account and to date I am still waiting.</p> <p> </p> <p>I have sent an email enquiring about the money and I am still awaiting a response.I then decided to go the store in Witbank,hoping I'll get assistance but they couldn't help..</p> <p>I have been calling the boardmans online numbet for the past week and the number is always engaged.</p> <p> </p>