MG
Martha G

1 reviews | Active since Aug 2011

29 Nov 2017, 22:19

Online order cancelled by red square 5 days after placing order and receiving payment

Ordered and paid for 2 items online from the Red Square store. Five days after placing order I receive a email that my order is cancelled and that I must send my card details for refund. Not happy with the customer service.

0
Replies (1)
Edcon
Edcon's reply30 Nov 2017, 12:20
Official

Thank you for bringing this matter to our attention regarding your online order .Please accept our sincere apologies for the out of stock situation .We have tried calling you to no avail.Should you require further feedback please contact us on ***as we don't have your order number in order to track the refund .

***/GO

Kind regards

The Edcon Customer Experience Team