ONLINE ORDER

I PLACED AN ORDER ONLINE 04 MAY 2020 AND UNDERSTOOD THAT I MIGHT TAKE LONGER DUE TO LOCKDOWN, SOMEONE FROM COURIER COMPANY CALLED 04/06/2020 TO CONFIRM MY ADDRESS APPARENTLY IT WAS'NT CORRECT ON THEIR SIDE BUT ON MY PROFILE WITH EDGARDS EVERYTHING IS CORRECT AND I GAVE HIM CORRECT ADDRESS, THEN I WAITED FOR A CALL/MESSAGE FOR DELIVERY WHICH I NEVER RECEIVED, I THEN SEND AN EMAIL TO *** TO INFORM THEM THAT I HAVENT RECEIVED THE PARKAGE AND THEY REP**** SAYING THE COURIERS TOLD ME MY ADDRESS WAS INCORRECT, I REP**** WITH MY ADDRESS AND ALSO SEND THEM PROOF, I KEPT ON CHECKING EDGARS WEBSITE FOR STATUS NOW ITS CONFIRMING THAT PARKAGE IS DELIVERED, I HAVE SEND AN EMAIL AGAIN TO CUSTOMER SERVICE TO INFORM THEM I HAVENT RECEIVED THE PARKAGE AND ALSO WANTED TO KNOW WHERE WAS IT DELIVERED AND WHO SIGNED FOR IT AND NOW AM NOT GETTING ANY RESPONSE, I JUST NEED TO GET MY ORDER URGENTLY BECAUSE ITS ALREADY ON MY STATEMENT BUT I DONT HAVE IT.