NOT UPDATING RECORDS ON EDCON AND EFFECTING MY CRE

I am extremely upset with Edcon.<br> <br> when i opened my account last year i asked the accounts department to list my account on debit order, which they never did.<br> <br> because of that i was unaware that payment had not been made but i paid the arrears.<br> <br> This year i have paid all of my monthly installments and i was assured by the edcon department that they update their records on ITC / EDCON on the 8th of every month. i was informed that they would make sure my bad listing is removed and i would not have a bad reflection on my ITC.<br> <br> i have attempted to acquire a cellphone contract on 10 occasions now to which they decline as my edgars account reflects slow payer.<br> <br> it has been since February now that i have attempted to resolve this matter and no body can remove this listing.<br> <br> i find this UNACCEPTABLE, as i attempted on 3 occasions to have my banking details added to the debit order list.<br> <br> PLEASE REMOVE MY BAD LISTING FROM EDCON AND CANCEL MY ACCOUNT.<br> I WILL BE TAKEN FURTHER LEGAL ACTION AGAINST EDCON.<br> <br> As an attorney myself, we deal with these procedures all the time.<br> In terms of the National Credit Act and Consumer Act, Edcon has not delivered notice and i will be taking this matter up