CB
Corne B

1 reviews | Active since Feb 2017

25 Feb 2017, 12:25

Not responding to e-mails

<p>I have a total outstanding balance at Jet of R740. On a few occasions before I have paid a bit less than what I owed on a particular month, that were months where I struggled and couldn't pay more. Now they're expecting me to pay the R740 at once ... they're sending me messages and phoning non-stop, threatening to hand my account over. I've sent a few e-mails saying that I can afford R200 a month, and will pay the outstanding balance within the next 4 months. They do not respond to any of my e-mails. I'm trying to arrange payments ... they ignore me, but still I receive threatening messages continuously. I AM GOING TO CLOSE THIS ACCOUNT AS SOON AS IT'S PAID UP!!!</p>

0
Replies (2)
Edcon
Edcon's reply27 Feb 2017, 07:15
Official

Kindly contact the Collections team on the below details for assistance regarding the account payments arrangements they will consider your current situation and also provide proper advice. Please include your account number for assistance further. Please find the below reference number for your post .

***/GO

Tel: ***

Email: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply27 Feb 2017, 07:15
Official

Kindly contact the Collections team on the below details for assistance regarding the account payments arrangements they will consider your current situation and also provide proper advice. Please include your account number for assistance further. Please find the below reference number for your post .

***/GO

Tel: ***

Email: ***

Kind regards,

Customer Experience Team

Best regards,