Not receiving statements

<p>In December 2016 i went to open a Jets account. Opening the account was easy and got approved immediately. But then the lady helping me to open the account captures my name incorrectly, anway got through a long phone call with their head office n they said the mistake will b rectified. A few days later i got a call from head office, the guy asked me all my details and said no worries all the information on my account is right. Then late january i was expecting a statement to be emailes to me so i would know how to pay for my account. No statement came. Went back to jets to find out what i need to pay and had to pay over the counter. When the cashier pulled out a receipt for me i see my name still not rectified on the system. Then had to phone head office again. Which to no avail, cause nothing has been done. My name is still incorrect on my account and i still haven't recieved a single statement up till today. Every time i need to pay my account i have to go in personally to find out how much i owe and pay over the counter. If this is the service from jets i will gladly close my account </p>