MS
Mary S
1 reviews | Active since Dec 2014
09 Apr 2015, 12:20
not giving what was promised
Edcon contacted me after 4 months and told me that their system was updated and they will not be issuing my vouchers knowing that im to receive them as they should. that being said they give bad service and still not compensate you for the service that they had offered that was bad. i will be taking my business to people who care about their customers not give bad service. done with this store.
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Edcon's replyOfficial
14 Apr 2015, 14:15Hello mamodibedi,
Thank you for taking the time and addressing your service experience with us. One of our consultants contacted you on 09 April 2015 for feedback regarding the 2012 vouchers. Feedback was provided and still you were not happy and end up hanging up the phone.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. One of our consultants contacted you on 09 April 2015 for feedback regarding the 2012 vouchers. Feedback was provided and still you were not happy and end up hanging up the phone.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Edcon's reply14 Apr 2015, 14:15
Official
Hello mamodibedi,
Thank you for taking the time and addressing your service experience with us. One of our consultants contacted you on 09 April 2015 for feedback regarding the 2012 vouchers. Feedback was provided and still you were not happy and end up hanging up the phone.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. One of our consultants contacted you on 09 April 2015 for feedback regarding the 2012 vouchers. Feedback was provided and still you were not happy and end up hanging up the phone.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***