NO STATEMENTS FROM EDGARS

My last complaint was that EDGARS failed to send me statements as from November last year despite my numerous phone calls and emails to request that a statement be posted to me each month. To add insult to injury, EDGARS sent me a letter of demand to my P.O. Box number but still no statement. I then wanted to charge a purchase to my account only to find it blocked until I had made a payment. This after my strenuous efforts to maintain the account that I have had with Edgars for probably more than 25 years. I did receive an emailed statement on Saturday morning. Today, Monday, I have received a message to my phone to say my details have been sent to the credit bureaux. Disgraceful and disgusting treatment towards a long-standing customer with a good credit record.