No Service at all
<p>I took out a Directaxis loan and some of this money was paid into an Edgars voucher. For months now I have been asking where is my voucher, yet till today I have had no response. When I call DirectAxis I get told I need to speak to Edcon, when they transfer me I hang on for about 12 minutes then drop the call as Edgars is NOT paying for my cell phone bill. When I ask for the number I was given ********** 007 but this number does not work at all anymore. Where is my R2500 Edgars voucher?</p>
We apologise for any frustrations incurred. Kindly forward your Gift card number received on an S.M.S from Direct axis to *** and state that you will like them to load an amount of R2500 from Direct axis. They will revert back to you once done. Kindly include your Id number , Cell number , Amount and Gift card number so that they may action accordingly. Query ref no: ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We apologise for any frustrations incurred. Kindly forward your Gift card number received on an S.M.S from Direct axis to *** and state that you will like them to load an amount of R2500 from Direct axis. They will revert back to you once done. Kindly include your Id number , Cell number , Amount and Gift card number so that they may action accordingly. Query ref no: ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Thanks I have done so
Thanks I have done so