MS
Milyssa S
1 reviews | Active since Jun 2014
30 Sept 2015, 11:07
No service
I ordered two items from Boardmans and I only got one, which was fine because I wanted to cancel the one I did not get. I got an invoice with saying I will get credited for that item and nothing happened. I keep contacting Edcon and Boardmans which told me they will refund my account and once again still nothing. <br> OCC:***<br> OCC:***
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
30 Sept 2015, 17:01Hello Milyssa,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query has been forwarded to our online team to look into and assist you.
The reference for your query is as follows: ***/GO
Again we do apologise for the inconvenience caused.
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query has been forwarded to our online team to look into and assist you.
The reference for your query is as follows: ***/GO
Again we do apologise for the inconvenience caused.
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply30 Sept 2015, 17:01
Official
Hello Milyssa,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query has been forwarded to our online team to look into and assist you.
The reference for your query is as follows: ***/GO
Again we do apologise for the inconvenience caused.
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience and delay in resolving your query.
Kindly be advised that your query has been forwarded to our online team to look into and assist you.
The reference for your query is as follows: ***/GO
Again we do apologise for the inconvenience caused.
Thank you for your patience.
Kind regards,
Edcon customer experience team
***