kS
khomotso S
1 reviews | Active since Feb 2015
07 Sept 2015, 07:17
no sence of emergency
I needed credit increase on my account which you always advice me to take,every month wen I pay my account or make purchase am always told about my increase.so to my surprise on Saturday I went to the store to get the increase as I saw the need recently only to find out that itdoes not \pop "on the system"
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Edcon's replyOfficial
07 Sept 2015, 12:52Hello kgomotsolp,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns raised have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns raised have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Edcon's reply07 Sept 2015, 12:52
Official
Hello kgomotsolp,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns raised have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns raised have been forwarded to our accounts department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***