NO SECURITY IN HANDLING CONSUMER INFORMATION

<p>On 22/03/2017 15:23 pm i received two SMS's giving me two references saying "your refund call has been logged" and "your cancellation call has been logged" reference numbers respectively are EDRF-170 ********** 982 and EDCN-170 ********** 972" i went to Diepsloot store (JETMART) to inquire and was assisted by a cashier (white in complexion) and she refered me to Head Office of EDCON AND find out.</p> <p>However,this is not the first time my account has been fiddled with,angent once added policies from HOLLARD such as hospital benefit and life cover,funeral cover etc in my account and all this premiums were added on my instalment I was surprised to see my installment balooning when i invistigated i discovered some scrupulous call centre agents added this policies and i believe she/he is in the employ of Edcon continueing to earn commission through ***** somewhere.</p> <p> </p> <p>kindly invistigate this references i dont remember going to Edcon to cancell anything and i dont have policies with Edcon Stores or HOLLARD.</p> <p> </p> <p>Regards</p> <p> </p>