1 reviews | Active since May 2017
No response to a stament
<p>I have a jet account. I have been calling Edcon call center department for over a year and resuest a statement. I only get sms or emails reminding me that my account is due. The sms is sometimes so poorly type wuth #@& characters as well...Every time i call im ask to confirm my email address. If you can send me a email to pay why cant i get the historicall statement for the last year.? </p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the statement query and . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the statement query and . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.