CM
Cheryl-leen Maree
1 reviews | Active since Sept 2015
15 Sept 2015, 11:42
No response
Good day<br> <br> We are under debt review at Adcap and our manager Michelle de bruto requested numerous times our statement of payments. The emails are being ignored. They dont send the statement.<br> <br> We as client want to get our credit profile clear. They gave us a ridiculous balance due on our account where they stated they did not receive payments where infact we have the proof of payments and it must be settled by now.<br> <br> We request a statement asap.<br> <br> Details <br> Jja maree<br> Account ***<br> Contact<br> ***<br>
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Edcon's replyOfficial
15 Sept 2015, 16:02Hello Cheryl-leen,
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edcon's reply15 Sept 2015, 16:02
Official
Hello Cheryl-leen,
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing his matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we have forwarded your query to the accounts department to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,