CH
Chris H

1 reviews | Active since Apr 2015

15 Jun 2016, 10:24

No refund

<p>I have a credit with edcon, I've tried to get a refund but they said they won't be able to refund me because I am on debt review. I've emailed my form 19 a couple of times that proves that I am no longer under debt counselling but they keep on telling me the same thing. Debt safe also contacted them numerous times but still no joy.</p>

0
Replies (3)
Edcon
Edcon's reply17 Jun 2016, 07:53
Official

Kindly find the below accounts team details as we have escalated the account look up enquiry to them for further assistance , Alternatively you may reach the accounts team on the below details for further assistance. Please find the below reference number for your email ********** 081/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply17 Jun 2016, 07:53
Official

Kindly find the below accounts team details as we have escalated the account look up enquiry to them for further assistance , Alternatively you may reach the accounts team on the below details for further assistance. Please find the below reference number for your email ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply17 Jun 2016, 07:53
Official

Kindly find the below accounts team details as we have escalated the account look up enquiry to them for further assistance , Alternatively you may reach the accounts team on the below details for further assistance. Please find the below reference number for your email ********** 081/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,